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Is GDPR Killing Our Productivity?

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The General Data Protection Regulation (GDPR) has been in effect for several years now, and it has significantly impacted the way businesses handle personal data. One of the most visible effects of GDPR has been the requirement for websites to obtain user consent for the use of cookies. While this requirement is meant to protect user privacy, it has had unintended consequences, including a loss of productivity and revenue for online businesses.

The Cookie Consent Problem

When users visit a website, they are typically greeted with a cookie consent banner that requires them to accept or reject the use of cookies. This process can be time-consuming and frustrating, especially for users who visit multiple websites per day. In addition, the need to ask for consent has reduced website traffic and engagement, as some users choose not to use websites that ask for consent.

The Loss of Productivity and Revenue

For businesses, the cookie consent requirement has led to a loss of productivity and revenue. According to a study by the University of Michigan, users spend an average of 2.5 seconds per day allowing cookies. The top 10,000 websites lose 65 hours per day because of this. This loss of productivity is especially significant for businesses that rely on website traffic and engagement to generate revenue.

A Better Alternative

While the cookie consent requirement is intended to protect user privacy, there are better ways to achieve the same goal without losing revenue and productivity. One such alternative is called “privacy by default,” which means that user data is only collected and processed if the user explicitly agrees to it. This approach requires companies to provide clear and concise information about their data collection practices, and does not require users to accept or reject cookies.

Another option is to use a “legitimate interest” approach. This allows businesses to collect and process user data if they can show that they have a legitimate interest in doing so. This approach is more flexible than the cookie consent requirement, as it allows businesses to collect data without putting up barriers to user engagement.

I Do Not Consent

While the GDPR cookie consent requirement is meant to protect user privacy, it can have unintended consequences. For example, a loss of revenue and productivity. By exploring alternative approaches such as privacy by default and legitimate interest, businesses can protect user privacy without sacrificing productivity and revenue. As online business continues to evolve, it’s important to find a balance between privacy and productivity that benefits both users and businesses.